Need help? Call customer services on 03 9800 2700.
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Shipping Information
SHIPPING INFORMATION
All orders will be dispatched and delivered to customer within 1-5 business day.Please note: a signature is required upon delivery. Orders over $75 AUD receive complimentary flat shipping. Click here for More shipping information.Returns & Exchange
RETURNS POLICY
We hope that you will be completely delighted with your purchase. If not, upon proof of purchase, you can easily return any item to a Mobile Essentials store within 20 days for a exchange or credits only if the products are not been used. We provide refund services if the product is manufacture faulty within 20 days. Our full refund and exchange policy. Visit our Store Locator to find your nearest store.
If you cannot visit a Mobile Essentials store then please call our Customer Service team on 03 9800 2700 for assistance.
FAQs
For detailed FAQs regarding products, shipping, exchange and refund, and customer services, please click here.
